Hilti

Hilti has transformed its business model from selling hand tools to tools-as-a-service, incorporating long-term contracts and self-service platforms. This shift from transactional sales to service agreements enhances RESILIENCE and predictable revenue, strengthening Hilti’s customer relationships.

See slides on Hilti Business Model Shift

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Cadesign Form

Cadesign Form has shifted its business model from project-based fees to annual agreements and licensed customer applications, generating predictable revenue and stronger customer relationships. With a focus on digital integration and committed customer contracts, Cadesign Form enhances stability and achieves greater RESILIENCE.

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AMAZON Prime

Amazon Prime has evolved from an online store to a loyalty club, now offering products and services like streaming and free shipping. With 230 million members, Prime’s subscription model enhances customer loyalty, exemplifying how predictable revenue streams can boost both company value and RESILIENCE.

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Smooth Robotics

Smooth Robotics transitioned from license sales to subscription models, providing direct access to end customers and locking in integrators through a customer portal. This shift generates recurring revenue and stronger customer loyalty, enhancing the company’s RESILIENCE and creating a more stable business.

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Resources

Hilti

See slides on Hilti Business Model Shift

You might also like...

Cadesign Form

AMAZON Prime

Smooth Robotics

Company

Resources